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With 38 years of
experience in the business... Team
Esky knows everything there is to know about the Denver metro area!
"We are constantly
keeping up with what's new in the industry and we believe in customer service," says Mark Eskanos. "We keep in touch with
all of our clients through Facebook, LinkedIn and our blog."
"In the summer," adds Gayle
Eskanos, "we have a huge barbecue that we invite everyone to. It's a great way for everyone we know to
interact and for us to catch up with friends and customers."
New to Town? Let Mark, a third generation Denverite, give you his famous "Nickel Tour" through "his" town of Denver. "Denver is a vibrant city," says Mark, "To understand
what our town is all about, you have to go see it. I love to show people all the famous and
beautiful places in Denver."
Visit their website
at EskyKnows.com.
Interviewer: Hi, I am Kathy
Soltero with metrobrokerstv.com. Today we are in the studio with Mark and Gayle Eskanos, and they are with
the EskyKnows Real Estate Team. Welcome, thank you so much for coming in
today.
Mark & Gayle
Eskanos: Thank you for having us.
Interviewer: Tell me a little bit about how that EskyKnows team kind of came about?
Mark Eskanos: Growing up, you know all kids get a moniker;
I have an unusual last name... Eskanos. So
my brothers and I got called the Esky brothers.
Interviewer: Okay.
Mark Eskanos: And then everyone always calls to ask
questions since I am a third generation Denverite.
Everyone asks: "Do you know where we can
go?" "Do you know who we can call?"...etc.
Gayle Eskanos: Because
he knows everything about Denver.
Mark Eskanos: Years ago, Gayle said we ought to be the Esky Knows
Real Estate Team and that's how it all got started.
Interviewer: So now again...
Gayle Eskanos: Because
Esky knows... he knows!
Interviewer: Right, you
know a lot about real estate, how long have you been in the business?
Mark Eskanos: I've
been in business for 38 years.
Interviewer: That's awesome and you have been a team
together for...
Mark
& Gayle Eskanos: We have been a team for 15 years.
Interviewer: 15 years okay, tell me a little bit about what's unique about your team, besides
the fact that you're husband and wife
and that you work together.
Gayle
Eskanos: That's unique, in and of
itself!
Interviewer: Having stayed together that long.
Mark
Eskanos: There is a lot that's unique in
that, from a real estate perspective, and I'll let Gayle address the people
perspective. From the real estate
perspective it's the years of experience,
it's constantly being out-front, it's
constantly learning and going to classes, and I always want to learn more. I always want to be at the leading edge of real estate. So that experience is what I can offer and
Gayle is just the most incredible people person, but we are both from the old
school believe in this word called customer
service.
Interviewer: That's the most important thing... and that's
not just old school, that's what we have to deliver today.
Mark
Eskanos: So many people want it.
Gayle
Eskanos: Social media today is customer service, really.
Interviewer: So are you in the social media, do you do a
lot of that online and that sort of thing too...
Gayle
Eskanos: We do some online, we are
learning, we are getting there, Mark knows more about the computer than I do,
but I like the social aspect of it, but in our business we have been doing
social media forever, it seems like...
Mark
Eskanos: Forever.
Gayle
Eskanos: We invite clients to our home
for dinner parties, people that we know that will get along and we have a
barbeque. Mark loves to barbeque. So we
invite everyone in the summer, we have about 150 people for a barbeque in the
backyard and that's it. Everybody intermingles...asking, "Are you a
friend?" "Are you a customer?"
Interviewer: And what a great way, it's kind of the old
fashion way, but still everybody passes your name along and loves you and...
Gayle
Eskanos: Absolutely.
Mark
Eskanos: We are doing LinkedIn, we use a great email program and we are really
constant with our emails and consistent with Facebook and so it's really a great blend.
Interviewer: That's wonderful; tell me about the "Nickel Tour" real quickly.
Mark
Eskanos: Well, when people come into
town, and people that are in town that don't know anything about Denver... before
I do anything else- taking them to neighborhood, showing them a house- I say,
"You've got to understand what my town is all about'" Denver is mine. And I know everything about Denver, history
and I put them in the car, we usually drive for about three hours and take them
all through Denver and show them all the great old places and what's going on
new and what a vibrant city we are and...
Gayle
Eskanos: Hard to believe, Mark can talk
for three and half hours, but he does.
Interviewer: No, that's awesome.
Mark
Eskanos: We have one famous stop, we
have to take a break and we stop at a little monument over off of Speer Boulevard and I stop and I am
very solemn, and I say, you know you have to get out of the car and...
Gayle
Eskanos: Pay homage.
Mark
Eskanos: ...pay homage to this place that
we are at, and they go and read this little monument and it's the Home of the Cheeseburger, it's where
the cheeseburger was invented!
Interviewer: Well, that's awesome.
Mark
Eskanos: So really a lot of fun.
Interviewer: That's great, well Mark and Gayle thank you
so much for coming in it's the EskyKnows
Real Estate Team.
Mark
Eskanos: Thank you.
Gayle
Eskanos: Thank you very much.
Interviewer: And we just appreciate all that you do and
you know what I am sure if people want to know more about you they can go to
your website, is that right?
Mark
& Gayle Eskanos: Absolutely.
Mark
Eskanos: eskyknows.com.
Interviewer: All right, thank you so much.
Mark
Eskanos: Thank you.
Gayle
Eskanos: Take care.
Interviewer: And for more
real estate related videos like this one be sure to tune in to metrobrokerstv.com.
Posted on May 26, 2011 10:17:01 by  Scott.Shields
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